S+G Manager Excellence Coaching Scenarios

Burnout

You notice in a meeting that your team member seems disengaged and unusually quiet. Later, they send you a short message on Teams: “I’m feeling really stretched.” As their manager, you want to explore what’s happening without making assumptions.

Lack of Engagement

You notice one of your team members has not been contributing much in virtual meetings. A random 1:1 shows up on your calendar from them with no context. You’re curious about what’s going on.

Excellence Coaching

A top performer just finished a high-visibility project successfully. You want to use the 1:1 to coach them on how they can continue stretching and growing, not just offer praise.

Lack of Clarity

A direct report sends you an email after a project kickoff: “I’m not sure what’s expected of me here.” They seem hesitant to raise this in group settings. You want to coach them toward greater confidence and clarity.

Conflict with Another Team

An engineer on your team emails you: “I can’t work with the PM team anymore. They don’t listen.” You want to coach them toward constructive approaches rather than taking sides.

Coaching Up

You’ve been asked to give feedback to a more senior leader who has a strong reputation but sometimes dominates discussions. Your goal is to coach upward with respect while sharing your perspective.

Passive-Aggressive Behavior

During a cross-team call, one of your employees makes several sarcastic comments. Another leader emails you afterward expressing concern. You decide to reach out for a 1:1 coaching conversation.

Underperformance

A previously high-performing employee has recently missed deadlines and their output isn’t at its usual standard. You observed this in the last sprint review. You want to coach them without demotivating them further.